Privacy Policies

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from https://trueleum.com (the “Site”). 

Protecting your private information is our priority. This Statement of Privacy applies to https://trueleum.com  and governs data collection and usage. We have developed this policy in order for you to understand how we collect, use, communicate, and make use of personal information. The following outlines our privacy policy.

Similar to other commercial websites, our website utilizes a standard technology called ‘cookies’ (see our cookies policy page for more information) and server logs to collect information about how our site is used. Information gathered through cookies and server logs may include the date and time of visits, the pages viewed, time spent at our site, and the websites visited just before and just after our own, as well as your IP address.

INTRODUCTION

This Policy sets out the conditions under which we may process any information that we collect from you, or that you provide to us. It covers information that could identify you (“personal information”) and information that could not. In the context of the law and this notice, “process” means collect, store, transfer, use, or otherwise act on information.

  1. We take seriously the protection of your privacy and confidentiality. We understand that all visitors to our website are entitled to know that their personal data will not be used for any purpose unintended by  them and will not accidentally fall into the hands of a third party.
  2. SOUL FYRE INCORPORATED undertakes to preserve the confidentiality of all information you provide to us, and hope that you reciprocate.
  3. The law requires us to tell you about your rights and our obligations to you in regards to the processing and control of your personal data.

WE DO NOT SELL, RENT, OR LEASE ITS CUSTOMER LISTS TO THIRD PARTIES.

SOUL FYRE INCORPORATED may share data with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to SOUL FYRE INCORPORATED, and they are required to maintain the confidentiality of your information.

SOUL FYRE INCORPORATED will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on SOUL FYRE INCORPORATED or the site; (b) protect and defend the rights or property ofSOUL FYRE INCORPORATED; and, (c) act under exigent circumstances to protect the personal safety of users ofSOUL FYRE INCORPORATED, or the public.

INFORMATION WE PROCESS BECAUSE WE HAVE A CONTRACTUAL OBLIGATION WITH YOU

When you use SOUL FYRE INCORPORATED website, you agree to our terms and conditions, a contract is formed between you and us.

In order to carry out our obligations under that contract, we must process the information you give us. Some of this information may be personal information.

We may use it in order to:

  1. verify your identity for security purposes
  2. provide you with our copyrighting services
  3. provide you with suggestions and advice on services and how to obtain the most from using our website.

SOUL FYRE INCORPORATED may aggregate this information in a general way and use it to provide class information, for example, to monitor our performance with respect to a particular service we provide. If we use it for this purpose, you as an individual will not be personally identifiable. SOUL FYRE INCORPORATED shall continue to process this information until the contract between us ends or is terminated by either party under the terms of the contract.

Except where you have consented to our use of your information for a specific purpose, we do not use your information in any way that would identify you personally. SOUL FYRE INCORPORATED may aggregate it in a general way and use it to provide class information, for example, to monitor the performance of a particular page on our website.

You may withdraw your consent at any time by instructing us (info@trueleum.com) However, if you do so, you may not be able to use our website or our services further

RETENTION PERIOD FOR PERSONAL DATA

Except as otherwise mentioned in this privacy notice, SOUL FYRE INCORPORATED keep your personal information only for as long as required by us:

  1. To provide you with the services you have requested;
  2. To comply with other law, including for the period demanded by our tax authorities;
  3. To support a claim or defense in court.   

OPT-OUT & UNSUBSCRIBE

We provide users the opportunity to opt-out of receiving communications from us by reading the unsubscribe instructions located at the bottom of any e-mail they receive from us at any time. Users who no longer wish to receive our newsletter or promotional materials may opt-out of receiving these communications by clicking on the unsubscribe link in the e-mail.

We respect your privacy and give you an opportunity to opt-out of receiving announcements of certain information. Users may opt-out of receiving any or all communications from SOUL FYRE INCORPORATED by contacting us here:

Web page: https://trueleum.com 

Email:   info@trueleum.com 

YOUR RIGHTS

You are entitled to the following rights under applicable laws:

  1. The right to access: you may at any time request to access your personal data. Upon request, we will provide a copy of your personal data in a commonly used electronic form.
  2. The right to rectification: you are entitled to obtain rectification of inaccurate personal data and to have incomplete personal data completed.
  3. The right to erasure: under certain circumstances (including processing on the basis of your consent), you may request us to delete your User Data. Please note that this right is not unconditional. Therefore, an attempt to invoke the right might not lead to an action from us.
  4. The right to object: to certain processing activities conducted by us in relation to your personal data, such as our processing of your personal data based on our legitimate interest. The right to object also applies to the processing of your personal data for direct marketing purposes.
  5. The right to data portability: you are entitled to receive your personal data (or have your personal data directly transmitted to another data controller) in a structured, commonly used, and machine-readable format.

INTELLECTUAL PROPERTY RIGHTS

All copyrights, trademarks, patents, and other intellectual property rights in and on our website and all content and software located on the site shall remain the sole property of SOUL FYRE INCORPORATED or its licensors. The use of our trademarks, content and intellectual property is forbidden without express written consent from us.

You must not:

  • Republish material from our website without prior written consent.
  • Sell or rent material from our website.
  • Reproduce, duplicate, create derivative, copy, or otherwise exploit material on our website for any purpose.
  • Redistribute any content from our website, including onto another website.

ACCEPTABLE USE

You agree to use our website only for lawful purposes and in a way that does not infringe the rights of, restrict or inhibit anyone else’s use and enjoyment of the website. Prohibited behaviour includes harassing or causing distress or inconvenience to any other user within our website. You must not use our website to send unsolicited commercial communications. You must not use the content on our website for any marketing related purpose without our express written consent.

THIRD-PARTY ANALYTICS

We use automated devices and applications, to evaluate usage of our Site and, to the extent permitted, our Services. We also may use other analytic means to evaluate our Services. We use these tools to help us improve our Services, performance, and user experiences. These entities may use tracking technologies to perform their services.

VERIFICATION OF YOUR INFORMATION

When we receive any request to access, edit or delete personal identifiable information we shall first take reasonable steps to verify your identity before granting you access or otherwise taking any action. This is important to safeguard your information.

ENCRYPTION OF DATA SENT BETWEEN US

SOUL FYRE INCORPORATED website uses Secure Sockets Layer (SSL) certificates to verify our identity to your browser and to encrypt any data you give us. Whenever information is transferred between us, you can check that it is done so using SSL by looking for a closed padlock symbol or other trust marks in your browser’s URL bar or toolbar.

HOW YOU CAN COMPLAIN

If you are not happy with our privacy policy or if any complaints, then you should tell us by email. Our e-mail address is info@trueleum.com 

REVIEW/MODIFICATION OF THIS PRIVACY POLICY

SOUL FYRE INCORPORATED may update this privacy notice from time to time as necessary. The terms that apply to you are those posted here on our website on the day you use our website. We solely advise you to print a copy for your records.

If you have any questions regarding our privacy policy, please contact us through:

E-mail:  info@trueleum.com

COOKIES POLICY

The SOUL FYRE INCORPORATED website uses cookies. They are placed by software that operates on our servers, and by software operated by third parties whose services we use. When you first visit our website, we ask you whether you wish us to use cookies. If you choose not to accept them, we shall not use them for your visit except to record that you have not consented to their use for any other purpose.

If you choose not to use cookies or you prevent their use through your browser settings, you will not be able to use all the functionality of our website.

We use cookies in the following ways:

  • To track how you use our website
  • To record whether you have seen specific messages we display on our website
  • To keep you signed in our site
  • To record your answers to surveys and questionnaires on our site while you complete them
  • To record the conversation thread during a live chat with our support team

WHY DO WE USE COOKIES ON OUR WEBSITE

Cookies are pieces of information that a website transfers to an individual’s computer hard drive for record-keeping purposes. Cookies make using our Site easier by, among other things, saving your passwords and preferences for you. These cookies are restricted for use only on our Site and do not transfer any personal information to any other party.

Most browsers are initially set up to accept cookies. You can, however, reset your browser to refuse all cookies or indicate when a cookie is being sent. Please consult the technical information relevant to your browser for instructions. If you choose to disable your cookies setting or refuse to accept a cookie, some parts of the Site may not function properly or may be considerably slower.

PERSONAL IDENTIFIERS FROM YOUR BROWSING ACTIVITY

Information about your computer hardware and software may be automatically collected bySOUL FYRE INCORPORATED. This information can include: your IP address, browser type, domain names, access times, and referring website addresses. This information is used for the operation of the service, to maintain the quality of the service, and to provide general statistics regarding the use of the SOUL FYRE INCORPORATED website.

Requests by your web browser to our servers for web pages and other content on our website are recorded.

Our website records information such as your geographical location, your Internet service provider, and your IP address. We also record information about the software you are using to browse our website, such as the type of computer or device and the screen resolution.

SOUL FYRE INCORPORATED uses this information in aggregate to assess the popularity of the web pages on our website and how we perform in providing content to you.

USE OF RE-MARKETING

Re-marketing involves placing a cookie on your computer when you browse our website in order to be able to serve to you an advert for our products or services when you visit some other website.

SOUL FYRE INCORPORATED may use a third party to provide us with re-marketing services from time to time. If so, then if you have consented to our use of cookies, you may see advertisements for our products and services on other websites.

REFUND POLICY

Thank you for ordering copywriting service from our website.

We do not provide any refund and cancellation of orders. All collected fees and applicable recurring payments are non-refundable

PROJECT PAYMENT TERMS

We work with 100% advance payment for all orders. All transaction charges and tax (as applicable) are to be borne by the client.


GIFTS

As of now, we don’t have any feature of gifting or promo code.

SALE ITEMS

Unfortunately, sale items cannot be refunded as we mentioned above.

DOUBLE PURCHASE

In case of double payment, due to any reason, you will get your 100% money back.

We keep our pricing very transparent and honest.

CANCELLATION

For cancellation on ‘Value Lounge products’, please provide a valid mobile number and personal email at the time of registration. Our team wants to interact with genuine persons with valid contact details. If we find that you didn’t provide valid information then we can cancel your account anytime.

Disclaimer

If you require any more information or have any questions about our site’s disclaimer, please feel free to contact us by email at info@trueleum.com

info@trueleum.com offers copywriting service for doctors/providers who offer mental help therapy for patient those who are diagnosed with autism/other mental health. 

All the information on this website – https:// info@trueleum.com  – is published in good faith and for general information purpose only. SOUL FYRE INCORPORATED does not make any warranties about the completeness, reliability, and accuracy of this information. Any action you take upon the information you find on this website is strictly at your own risk. SOUL FYRE INCORPORATED will not be liable for any losses and/or damages in connection with the use of our website. 

From our website, you can visit other websites by following hyperlinks to such external sites. While we strive to provide only quality links to useful and ethical websites, we have no control over the content and nature of these sites. These links to other websites do not imply a recommendation for all the content found on these sites. Site owners and content may change without notice and may occur before we have the opportunity to remove a link which may have gone ‘bad’.

Please be also aware that when you leave our website, other sites may have different privacy policies and terms which are beyond our control. Please be sure to check the Privacy Policies of these sites as well as their “Terms of Service” before engaging in any business or uploading any information.

Consent

By using our website, you hereby consent to our disclaimer and agree to its terms.

Update

Should we update, amend or make any changes to this document, those changes will be prominently posted here.

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